RMA-OSFI Joint E-21 Guidance Report

Elevate your resilience in a world of relentless disruption. Across the financial system, disruptions are growing in both frequency and impact—driven by geopolitics, rapid digitalization and AI, and increasingly complex third-party interdependencies. These forces challenge our ability to serve clients and sustain operations. Operational resilience empowers organizations to anticipate, absorb, and rapidly recover from these events—protecting clients, safeguarding trust, and sustaining business performance.

In partnership with the Office of the Superintendent of Financial Institutions Canada, RMA Toronto delivers a joint E-21 Guidance report for business leaders distilling the implications for organizations and providing practical guidance to build robust operational resilience.

 Click here for the full paper:

With thanks to our contributors and other RMA Toronto Board Members: Elspeth Bowler, Bryan Tamblyn, Marlene Lenarduzzi, Sandeep Dani and Stella Cabrera